Understanding Managed Service Providers (MSPs)

An MSP — short for Managed Service Provider — is your outsourced IT department, ready when you need them. Instead of hiring full-time staff, businesses partner with MSPs to manage their computer systems, networks, and cybersecurity on a proactive basis. From troubleshooting to full system overhauls, MSPs provide expert care that scales with your business.

NetPros helps businesses in Tampa and Clearwater eliminate IT stress, reduce downtime, and protect their data — without the costs of building an in-house tech team. You only pay for what you need, when you need it.

Common Services Provided by MSPs

• Remote & Onsite IT Support – Fast troubleshooting without waiting for someone to drive over (but we’ll come if needed!)
• Network Monitoring & Management – We keep your systems running smoothly 24/7, often fixing problems before you notice them.
• Cybersecurity & Endpoint Protection – Real-time threat detection, antivirus, firewalls, and employee training to stop breaches before they happen.
• Cloud Backup & Disaster Recovery – Your data is continuously backed up and recoverable, even after the unexpected.
• Server and Workstation Maintenance – We keep your equipment healthy and running at peak performance.
• Firewall & VPN Configuration – Secure your network from the outside while allowing your team to work safely from anywhere.
• Microsoft 365 / Google Workspace Management – Email, docs, user accounts — fully managed and supported.
• Hardware Procurement & Setup – We’ll find, configure, and install the right tech for your business.
• Email Hosting & Spam Filtering – Stop wasting time sorting junk mail or worrying about phishing.
• Patch Management & OS Updates – All your systems updated regularly and securely — automatically.
• IT Consulting & Virtual CIO – Strategy, budgeting, and planning — like a CTO, but part-time.
• VoIP Phone System Support – Voice over IP systems installed, maintained, and optimized.
• Compliance Support (HIPAA, PCI, etc.) – Meet regulations with confidence and protect sensitive data.

You’ve already outgrown break-fix IT. The next step is ongoing protection and performance optimization — and that’s exactly what we deliver.

Timing is the only obstacle. You already know reliable IT support is a must — the only question is whether you act now or after the next outage.