When Tax Season Collides with System Failure

Just days before the March 15 business filing deadline, a local CPA firm lost access to their client folders, QuickBooks files, and scanning systems. Their desktop was stuck in a boot loop, their tax prep software wouldn’t open, and remote access was completely down.

They had clients arriving every 30 minutes and zero access to anything.

It wasn’t just one problem—it was a chain of preventable ones: outdated hardware, failing drives, no UPS, expired antivirus, and a decade-old network switch clocking speeds at a painfully slow 11 Mbps.

What We Did—Same Day:

• Cloned their failing hard drive sector-by-sector to recover critical data
• Rebuilt their corrupted QuickBooks database and tax software profiles
• Installed SSDs and restored network speed with a proper 1 Gbps switch
• Configured offsite backups with 15-minute snapshots
• Installed security software with tamper protection and compliance monitoring

We also delivered a clean, professional setup with dual monitors, new surge protection, and proper remote access for secure client file retrieval.

From "total outage" at 8:30 AM to "fully operational" by 3:00 PM—while they continued meeting with clients.

What They Have Now:

• Stable, compliant systems ready for tax season or audit reviews
• Automated hourly backups—onsite and offsite
• Secure remote access from home or satellite offices
• Fast hardware with SSDs, modern switches, and clean cabling
• Proactive monitoring to prevent repeat problems

Missed deadlines or lost records don’t just hurt your productivity—they erode client trust and risk your reputation.

With NetPros, your technology becomes your ally, not your liability.

Let us fix what’s slowing you down—or about to break.

Fast. Reliable. Local. Let’s get it done right.